This Privacy Policy explains how Pure Stack LLC (“Pure Stack LLC_short”, “we”, “us”, or “our”) collects, uses, shares, and protects information about you when you use our online adult entertainment chat platform MatureHotLocals.com and any websites, apps, or services that link to this Privacy Policy (collectively, the “Platform”).
The interactive profiles you can message with on the Platform are fictional characters operated by or on behalf of Pure Stack LLC. For full details about the nature of the service, please see our Terms & Conditions.
By accessing or using the Platform, you agree that you have read and understood this Privacy Policy. If you do not agree, you must not use the Platform.
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Who we are
Pure Stack LLC
A limited liability company organized under the laws of the United States
Registered address: 732 S 6th St STE N, Las Vegas, NV,89101, United States
Email: :support_email
Pure Stack LLC is responsible for deciding how and why your personal information is processed in connection with the Platform.
Although we are a US-company focused on US clientele, individuals located in certain jurisdictions (for example, California and other US states with privacy laws, or outside the US) may have additional rights described in this Policy.
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Scope of this Privacy Policy
This Privacy Policy applies to information we collect about:
- Visitors to our websites and landing pages;
- Users who register an account on MatureHotLocals.com;
- Individuals who purchase credits or other paid features;
- People who receive marketing communications from us;
- Anyone who contacts us, for example via email or customer support.
This Privacy Policy does not apply to third-party websites, services, or apps that may be linked from the Platform. Those are governed by their own policies.
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Information we collect
The information we collect about you depends on how you use the Platform and the choices you make.
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Information you provide to us
- Account and registration information
- Username or screen name
- Email address
- Password or other login credentials
- Gender and gender preference
- Date of birth (for age verification)
- Location (such as city, state, country)
- Profile information
- Self-description, profile text, interests, hobbies
- Relationship status
- Preferences or fantasies you choose to share
- Profile images or other content you upload
- Content of your communications
- Messages, images, and content you send on the Platform
- Communications with customer support or other contact channels
- Feedback, ratings, or responses to surveys
- Payment-related information
- Purchase history (e.g., credit packages, subscriptions)
- Transaction date, time, and amount
- Partially masked payment card details and tokenized payment identifiers (full card details are typically processed by our payment processors, not by us directly)
- Billing-related contact details (such as email)
We do not want or need government ID numbers (e.g., Social Security number) or financial account numbers directly. If any identity verification is ever required, it will be clearly explained and typically handled by a specialized third-party provider with its own privacy terms.
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Information collected automatically
When you use the Platform, certain information is automatically collected from your browser or device, such as:
- IP address
- Device identifiers (such as device ID, advertising ID)
- Browser type and version
- Operating system and device type
- Language and time zone
- Pages viewed, links clicked, and the date/time of your visits
- Referring and exit pages
- Approximate location (e.g., city or region inferred from IP address)
We use this data for security, fraud detection, analytics, and to make the service work properly on your device.
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Information from cookies and similar technologies
We use cookies and similar tracking technologies (such as pixels, tags, and local storage) to:
- Keep you logged in;
- Remember your preferences;
- Analyze how the Platform is used;
- Improve performance and user experience;
- Deliver and measure marketing campaigns, where applicable.
You can manage certain cookie preferences through your browser settings and, where required by law, through cookie banners or preference centers on the Platform. Blocking or deleting cookies may affect the functionality of the Platform.
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Information from third parties
We may receive information about you from:
- Payment service providers (e.g., payment status, chargeback notifications);
- Anti-fraud and risk management providers;
- Analytics and measurement services (e.g., aggregate usage data);
- Marketing partners and affiliates (e.g., which ad or campaign led you to our Platform).
We use this information to verify transactions, prevent fraud and abuse, understand performance of our marketing, and improve our services.
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How we use your information
We use the information we collect for the following purposes:
- To provide and operate the Platform
- Creating and managing your account
- Enabling you to purchase credits and use paid features
- Providing access to chat and entertainment features
- Performing age verification and fraud checks
- Delivering messages, notifications, and account-related communications
- To personalize your experience
- Suggesting fictional profiles and content based on your preferences
- Remembering your settings and interests
- Adapting the Platform to your device and connection
- To process payments and manage billing
- Facilitating credit purchases and processing payments
- Handling refunds, chargebacks, and disputes
- Keeping records required for accounting, tax, and compliance
- To communicate with you
- Responding to your questions and support requests
- Sending administrative messages (e.g., changes to terms, security alerts)
- Sending marketing messages where permitted by law and your preferences
- For security, fraud prevention, and compliance
- Detecting and preventing fraudulent transactions and abuse
- Enforcing our Terms & Conditions and other policies
- Protecting our users, staff, systems, and property
- Complying with legal obligations (e.g., recordkeeping, law enforcement requests)
- For analytics and service improvement
- Measuring and understanding how our Platform is used
- Developing new features and improving user experience
- Testing and optimizing performance, layout, and flows
- For business operations and transactions
- Operating, managing, and improving our business
- In connection with a merger, acquisition, financing, sale of assets, restructuring, bankruptcy, or other corporate transaction, where permitted by law
- For any other purpose with your consent
Where required, we will ask for your consent before using information for a purpose not covered by this Policy. You may withdraw consent at any time, as described below.
We process information where it is necessary for our legitimate business purposes, to fulfil a contract with you (for example, providing the service you requested), to comply with legal obligations, and, where applicable, based on your consent.
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Sensitive information
Because the Platform focuses on flirtatious chat, you may choose to share information that relates to your fantasies, or preferences, which may be considered “sensitive” or “special category” information under some laws.
Key points:
- You are never required to provide such information.
- You choose what to share in your profile and in chat.
- We use this information solely to provide and personalize the entertainment experience with fictional characters (for example, to tailor chat and suggested profiles to your stated interests) and for limited training and quality-improvement purposes consistent with this Policy.
- We do not use sensitive information to create independent profiles about you for unrelated advertising outside the Platform.
If you are uncomfortable sharing this type of information, you should avoid including it in your profile or messages.
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How we share your information
We do not sell your personal information for money. We may share information about you as follows, and as otherwise described in this Privacy Policy:
- Service providers and vendors
We share information with trusted third parties who perform services for us, such as:
· Payment processors and billing providers
· Hosting and cloud infrastructure providers
· Analytics and measurement providers
· Anti-fraud, security, and risk management tools
· Customer support platforms and communication tools
· Email/SMS delivery services and marketing platforms
These service providers are authorized to use your information only as necessary to provide services to us and are bound by contractual obligations to protect your information.
- Contracted moderators
To operate MatureHotLocals.com, we may share certain limited information with:
· Moderators who operate fictional profiles (e.g., username, profile data, and message content to enable them to respond)
· Moderators who monitor content for compliance with our policies and applicable law
These parties are contractually obligated to keep your information confidential and to use it only for the purpose of operating the Platform.
- Affiliates and related entities
We may share information with our parent, subsidiaries, or other companies under common ownership or control, where they act on our behalf and in accordance with this Privacy Policy.
- Business transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, acquisition, restructuring, or similar corporate transaction. In such cases, we will take appropriate steps to ensure your information continues to be protected.
- Legal, compliance, and protection purposes
We may disclose your information if we believe it is necessary to:
· Comply with applicable laws, regulations, legal processes, or lawful requests by public authorities
· Enforce our Terms & Conditions and other agreements
· Protect the rights, property, or safety of Pure Stack LLC, our users, staff, or the public
· Detect, prevent, or address fraud, security, technical, or illegal issues
- With your consent
We may share your information for any other purpose disclosed to you at the time of collection, with your consent.
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Cookies and online tracking
We and our partners use cookies, pixels, and similar technologies to recognize you across different visits, understand usage and performance, and for marketing purposes.
Depending on your location and applicable law, you may have the right to:
- Be informed about cookies and tracking technologies;
- Provide or withdraw your consent for certain categories of cookies;
- Opt out of certain types of interest-based advertising by adjusting your cookie or privacy settings or using industry opt-out tools.
You can also manage cookies through your browser settings. Please note that disabling cookies may impact the functionality of the Platform.
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Data retention
We retain your information for as long as reasonably necessary to:
- Provide and maintain the Platform;
- Fulfil the purposes described in this Privacy Policy;
- Comply with legal, regulatory, accounting, and tax obligations;
- Resolve disputes and enforce our rights.
As a general guideline (which we may adapt based on business and legal needs):
- Account data: retained while your account is active. If your account is inactive for 90 days, we may deactivate or delete the account and/or anonymize associated data, subject to legal and operational needs.
- Profile and chat content: retained for the life of your account and for a limited period (e.g., 121 days) after account closure or deletion, to handle chargebacks, disputes, fraud investigations, and legal obligations, after which we delete or anonymize it unless we are legally required to keep it longer.
- Payment and transaction records: retained for periods required by tax, accounting, and financial regulations.
- Marketing data: retained until you opt out or until it is no longer necessary for the purposes for which it was collected.
When we no longer need personal information, we will delete or anonymize it, or if that is not possible (for example, because it is stored in backup archives), we will securely store it and isolate it from further use until deletion is possible.
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Security
We implement administrative, technical, and physical safeguards designed to protect your information from unauthorized access, loss, misuse, or alteration. These measures may include:
- Encryption in transit and at rest (where appropriate);
- Firewalls and intrusion detection;
- Access controls and authentication;
- Regular monitoring and security testing.
No online or electronic system can be completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for restricting access to your devices. If you believe your account has been compromised, please contact us immediately.
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Children’s privacy
The Platform is intended only for adults.
- You must be at least 18 years old, or the age of majority where you live (if higher), to register and use MatureHotLocals.com.
- We do not knowingly collect personal information from anyone under 18 or under the age of majority.
- If we learn that we have collected personal information from a minor, we will take steps to delete that information as soon as reasonably practicable.
If you believe we might have information from or about an individual under the age of 18, please contact us at :support_email
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Your choices and rights
General choices
Regardless of where you live, you generally have the ability to:
- Update or correct certain account information via your account settings;
- Deactivate or delete your account by contacting us (we may keep some data as described in Section 9);
- Opt out of marketing emails by following the unsubscribe link in those emails or contacting us;
- Manage cookies through browser settings and any cookie consent tools provided on the Platform.
California residents (and other US state privacy rights)
If you are a resident of California, or another US state with a comprehensive consumer privacy law (such as Colorado, Connecticut, Virginia, Utah, Oregon, etc.), you may have certain rights regarding your personal information under applicable law. These may include:
- Right to know / access
· Request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, the business or commercial purposes for collecting, “selling,” or “sharing” (in the legal sense) personal information, and the categories of third parties with whom we share it.
- Right to deletion
· Request that we delete personal information we have collected about you, subject to certain exceptions (for example, where we need the information to provide the service, detect fraud, comply with law, or defend legal claims).
- Right to correction
· Request that we correct inaccurate personal information we hold about you.
- Right to opt out of “sale” or “sharing”
· Under some state laws, “sale” or “sharing” can include making certain information available to third parties for cross-context behavioral advertising or targeted advertising, even if no money changes hands. You may have the right to opt out of such “sale” or “sharing.”
- Right to limit use and disclosure of sensitive personal information
· If we process sensitive personal information in ways covered by those laws, you may have the right to limit certain uses and disclosures.
- Right to non-discrimination
· You have the right not to receive discriminatory treatment for exercising any of your privacy rights.
Some state laws also give you the right to appeal if we deny your request.
At this time, we do not sell your personal information in exchange for money. If our use of analytics or advertising technologies is considered a “sale” or “sharing” under applicable law, we will honor your opt-out choices as required.
Exercising your US privacy rights
To exercise your rights (where they apply), you may:
- Email us at: :support_email
- Or write to us at: Pure Stack LLC, 732 S 6th St STE N, 89101, Miami, Florida, USA
Please:
- Indicate that you are making a “privacy rights request” and your state of residence;
- Specify which rights you wish to exercise (e.g., access, deletion, correction, opt-out of sale/sharing);
- Provide enough information to allow us to reasonably verify that you are the person about whom we collected personal information (for example, by matching to your account or asking you to respond to a verification email).
If you make a request as an authorized agent (where permitted), we may require proof of your authority and verify the identity of the person on whose behalf you are acting.
We will respond to your request within the time frames required by applicable law. If we deny your request (in whole or in part), we will explain the reason and, where required, explain how you can appeal our decision.
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“Shine the Light” – California direct marketing
California Civil Code § 1798.83 (“Shine the Light”) allows California residents to request information regarding the disclosure of certain personal information to third parties for their direct marketing purposes.
We do not share your personal information with unaffiliated third parties for their own direct marketing purposes without giving you a chance to opt out or obtaining your consent.
To request information under Shine the Light, you may contact us at :support_email with “California Privacy Rights Request” in the subject line, along with your name and California postal address. We are required to respond to such requests only once per calendar year.
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Users outside the United States
The Platform is intended primarily for users located in the United States. If you access the Platform from outside the United States:
- Your information will be processed in the United States and possibly in other countries where our service providers are located, which may have different data protection laws from where you live.
- By using the Platform, you acknowledge that your information may be transferred to and processed in the United States and other countries.
If you are in a jurisdiction that grants you additional privacy rights (for example, certain rights under the laws of the European Economic Area, the United Kingdom, or other regions), you may contact us to exercise those rights, and we will handle your request in accordance with applicable law.
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Anti-spam policy
We are committed to ensuring that our communications comply with applicable anti-spam laws.
- We send marketing communications only where permitted by law (for example, with your consent or where we have a lawful basis).
- Every marketing email includes a clear and easy way to unsubscribe from future messages.
- We do not permit users to utilize the Platform to send unsolicited commercial messages (spam) to others.
If you believe you have received unwanted or unauthorized communications from us, please contact us at :support_email
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Third-party links and services
The Platform may contain links to websites, services, or apps operated by third parties (“Third-Party Services”). These Third-Party Services are not controlled by us and are governed by their own privacy policies and terms.
We are not responsible for the privacy practices of Third-Party Services. We encourage you to review their privacy policies before providing any information to them.
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Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other reasons.
When we make material changes, we will:
- Update the “Last Updated” date at the top of this Policy; and
- Provide additional notice where required by law (for example, by posting a prominent notice on the Platform or sending you an email).
Your continued use of the Platform after any changes become effective means you accept the updated Privacy Policy. If you do not agree with the changes, you should stop using the Platform and, where applicable, request deletion of your account.
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Contact us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, you can contact us at:
Pure Stack LLC
Attn: Privacy
732 S 6th St STE N,
Las Vegas, NV, 89101, United States
Email: :support_email